bng365 Terms and Conditions

1. General Provisions and Acceptance

Welcome to the bng365 platform. These terms and conditions ("Terms") form a legally binding agreement between bng365 and its users. These Terms apply to the bng365 website, mobile version, and all services provided.

By creating an account, logging in, or using any service on this platform, you are considered to have fully read, understood, and agreed to comply with these Terms, our Privacy Policy, and our Responsible Gaming Policy.

We reserve the right to modify these Terms at any time. Continued use of the platform after any changes indicates that you have agreed to the updated Terms. We therefore recommend reviewing this page regularly.

2. Eligibility Requirements

2.1 Age Requirement

To open an account and use any service on bng365, you must be 21 years of age or older. Use of this platform by minors is strictly prohibited. We may request identification documents for age verification at any time.

2.2 One Account Policy

Each person may open only one account. Creating multiple accounts is strictly prohibited. If discovered, all associated accounts will be permanently closed and balances may be forfeited.

2.3 Accuracy of Information

All information provided at the time of account registration must be truthful, accurate, and complete. Providing false or misleading information may result in account suspension or closure.

3. Account Registration and Security

3.1 Account Creation

To create an account on bng365, you must provide accurate personal information. Visit the bng365 Login page to complete the registration process.

3.2 Login Security

It is your responsibility to keep your account password and login details completely confidential. You must immediately notify our support team of any unauthorized access to your account. bng365 is not responsible for any loss resulting from sharing your login details with others.

3.3 Account Verification

We reserve the right to verify your identity, address, or payment method at any time. If the required documents for verification are not submitted on time, withdrawals may be temporarily suspended.

4. Deposits, Withdrawals and Payment Policy

4.1 Minimum Deposit and Withdrawal

• Minimum deposit amount: ৳200 (per method)
• Minimum withdrawal amount: ৳500

4.2 Accepted Payment Methods

bng365 currently supports the following payment methods: bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (৳).

4.3 Withdrawal Timeframe

Approved withdrawals are generally completed within 5 to 30 minutes. This time may be longer during verification processes or in cases of unusual activity.

4.4 Source of Funds

You must ensure that the money you deposit comes from a legitimate source. Money laundering or suspicious financial activity is strictly prohibited.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. For example: deposit ৳1,000 and receive ৳1,000 bonus, totaling ৳2,000; deposit ৳22,000 and receive a maximum bonus of ৳10,000, totaling ৳32,000.

5.2 Wagering Requirements

Before bonus funds can be withdrawn, you must wager 15 times the bonus amount. Winnings related to a bonus cannot be withdrawn until the wagering requirements are met.

5.3 Bonus Abuse

If misuse of the bonus system is detected, such as claiming bonuses through multiple accounts or any fraudulent activity, the bonus will be cancelled and the account may be suspended.

5.4 Promotion Changes

bng365 reserves the right to modify, suspend, or cancel any bonus offer at any time. Each promotion may have its own detailed terms and conditions, which will be stated on that promotion's page.

6. VIP Program and Rewards

The bng365 VIP program has five tiers. Each tier provides various benefits including weekly cashback:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

Progress through VIP tiers is earned through regular active play. Specific terms and conditions may apply to cashback and other VIP benefits.

7. Prohibited Activities

The following activities are strictly prohibited on the bng365 platform:

• Creating or operating multiple accounts
• Attempting to collect bonuses through fraudulent means
• Participating in money laundering or unlawful financial activity
• Playing games using bots, automated software, or artificial intelligence
• Intentionally exploiting technical vulnerabilities or bugs in the platform
• Using or attempting to use another user's account details
• Attempting to breach the platform's security measures
• Harassing or insulting other users

Involvement in any of the above activities will result in immediate account closure and balances may be forfeited. Legal action may also be taken if necessary.

8. Gaming Rules

8.1 General Gaming Rules

All games are conducted according to specific rules. The rules for each game can be seen in that game's interface. Game results are determined in a verifiable and fair manner.

8.2 Technical Issues

If a game result becomes uncertain due to a technical error, loss of internet connection, or any other technical problem, bng365 reserves the right to void the relevant bet.

8.3 Winning Limits

bng365 reserves the right to set a maximum winning limit in a single session or over a specific period. Additional verification may be required for unusually large winnings.

9. Account Suspension and Termination

9.1 Closure by bng365

bng365 may temporarily suspend or permanently close your account in the following circumstances:

• Violation of the Terms
• Suspicion of fraudulent activity
• Failure to complete verification or providing false information
• The account remaining inactive for an extended period
• Legal or regulatory reasons

9.2 Closure by the User

You may close your account at any time by contacting our support team. It is recommended that you withdraw all valid balances before closing your account.

10. Responsible Gaming Policy

bng365 is committed to responsible gambling. We believe that gaming is for entertainment and should never be a cause of financial hardship.

• Do not place bets beyond your means
• Do not chase losses driven by emotion
• Set limits on your time and money spent gaming and stick to them
• Use our self-exclusion feature if you feel you need to

For more information on responsible gaming, please visit our Responsible Gaming page.

11. Privacy and Data Protection

Protecting your personal information is very important to us. bng365 uses SSL encryption technology to keep all your data secure. We do not sell your personal information to third parties.

Our Privacy Policy details what information we collect, how we use it, and how we keep it secure. By using the platform, you also agree to the Privacy Policy.

12. Limitation of Liability

bng365 is not liable for the following:

• Losses in games due to loss or slowness of internet connection
• Any inconvenience caused by issues with your device
• Technical issues with third-party payment providers
• Loss resulting from sharing your login details with others
• Any unforeseen circumstances beyond our control

We strive to maintain the highest standard of service, but we cannot guarantee uninterrupted availability of the platform. Occasional brief interruptions may occur for maintenance or improvement.

13. Dispute Resolution

For any dispute or complaint, you are requested to first contact our customer support team. Our support team provides assistance in Bengali via live chat seven days a week, 24 hours a day.

After a dispute is submitted, we will investigate within a reasonable time and inform you of the outcome. Our decision will be considered final, though you always retain the right to pursue relevant legal remedies.

14. Copyright and Intellectual Property

All content on the bng365 website — including logos, designs, text, graphics, software, and other materials — is protected by bng365's copyright. Copying, reproducing, or distributing these materials without our prior written permission is prohibited.

15. Linked Pages and Third Parties

bng365 game software is operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe). The results of these games are determined by the respective provider's servers. bng365 is not directly responsible for the technical performance of these games.

16. Inactive Account Policy

An account may be marked as "inactive" if there is no login or transaction for an extended period (generally 12 months). An administrative fee may apply to inactive accounts and will be deducted from the balance. We will notify you by email before your account becomes inactive.

17. Contact and Support

If you have any questions or complaints about these Terms, please contact us:

• Live Chat: 24/7 support in Bengali — from any page on the site
• Email: [email protected]

Our support team will do their best to respond to your questions as quickly as possible.

18. Changes to Terms and Severability

If any provision of these Terms is found to be invalid or unlawful, that provision will be removed and the remaining Terms will remain fully in force. Failure by bng365 to enforce any term will not be considered a waiver of that term.

These Terms have been written in Bengali and the Bengali version will be considered the definitive version. The applicable law and jurisdiction for any dispute related to these Terms will be determined accordingly.